Best Internet in CANADA
Best Internet in CANADA
Best Internet in CANADA

TEKSAVVY - Greater Toronto Area was with the Rogers Express and Extreme packages

 $45 per month
 about 5 days
 Bell Canada
 "Truly Unlimited Package, Amazing Customer Service and No Hidden Fees"
 "Package speeds (same with all DSL resellers)"
 "Great ISP, Can't recommend them enough!

After having been with Rogers for 8 years in the Greater Toronto Area (and being used to the Rogers "Express" & "Extreme" packages), I moved to a non-Rogers serviced area west of Ottawa in 2006. For 2 years, I fought with serious line quality issues, amplification via load-coils, a ~24,000-foot copper loop length (copper to this CO and then copper from this CO to the next town CO 6 KM away) and MultiLink PPP via 4x 56K modems.

Over the last 18 months, I've been through the fixed wireless gamut, first with Storm Wireless (which worked well minus the occasional disconnect and an antenna failure), but was subsequently bought out by Barrett Xplornet (who replaced all the customer premise equipment with Motorola 3.5 GHz gear). For the last 9 months, I have been fraught with rage and frustration at the blatant disregard that Xplornet has had for their service quality and provisioning. Four service tech visits (including a level 3 and two independent install vendors), two antenna changes, two botched installs, multiple escalations later and $65 a month down the drain and still I was no closer to achieving any semblance of service.

With seemingly bleak connectivity options, I believed I was relegated to the digital dust bin... disadvantaged in a major way compared to those in urban areas with affordable, reliable connectivity options.

With the financial assistance of the OMAFRA Broadband Fund (»···/faq.htm) and working with the local rural township municipal government, Bell Aliant successfully completed their installation of 6 KM of fiber optic cabling and an Alcatel-Lucent 7330 DSLAM, lighting up DSL services in my small rural Ontario town of 1000 residents two weeks ago.

Upon shopping around Bell Canada's DSL rates and packages, it became blatantly obvious that there was no "niche" package that heavy users with high-demand requirements could subscribe to at a reasonable price without having to worry about hefty overage charges or customer support that lacks any ability to communicate and address issues.

Shopping around, I came across TekSavvy and based upon the customer feedback, pulled the trigger on their Unlimited 5 Mbps DSL package with static IP & public IP block. I placed this order around 10:00 PM on a week night and was hooked up 4 days later. Service has been very solid since first spin up (5055/797 kbps, SNR=28 dBm, ATTN=11.1 dBm... minus some teething problems on Bell Aliant's side) with a Thomson SpeedTouch 516 and 40-year old interior quad telephone cabling.

TekSavvy customer support has been available 24/7 to take my calls and even worked for 45 minutes yesterday evening around 11:00 PM to diagnose an issue with PPPoE handshaking on Bell's side.

How often does an ISP go to these lengths to keep a new customer happy? In twenty years of connectivity across 10 ISP's (CompuServe, Prodigy, AOL, AOL Canada, DocuSystems, Inter-Links, Rogers, Magma/Primus, Storm Wireless & Barrett Xplornet), I've seen NONE in the same class as TekSavvy.

If you're looking for a DSL provider with a truly unlimited package, world-class customer support and no-nonsense billing practices, TekSavvy should be at the very top of your list.

*****UPDATE April 8, 2013******

Just wanted to say that the service has been OUTSTANDING over the last 4 months since installation. Can't stop recommending the service enough.

Best Internet Provider In Ontario Canada

London, ON
$30 per month
"Fast and stable"
"None so far"
"This is one of the best, same as used to be."

Since I don't use that much bandwidth I joined the one with 200GB cap...transfered from Execulink on 31/12/2009 was smooth....I started with Teksavvy in the New Year

Will soon switch my land line to them soon, since I already uses their internet and LongDistance service.


Why I Cancelled with Rogers and Sympatico

30$ per month
about 5 days
"Friendly, incredibly helpful, and extremely knowledgeable staff."
"By far the best ISP I've ever dealt with for both business and home service."

I've been using a 6 mb line at home for about 3 years now (less than $40 month for Dry DSL) and 2 years at work where we have 4 lines with static IPs in place for $75 per line- less than the cost of a single 3 mb line with our old provider. Unbelievable value. I'm using Speedtouch 516's in on all lines.

They let you use the lines however you see fit with whatever geeky services you want to run, such as running a web server over the line. We've never had unscheduled downtime at my workplace, unlike our previous 'big league' ISP where we were down about 1 day per quarter. Same goes for my home service.

I've personally used Rogers and Sympatico for my home service, and dealt with several other ISPs for business use, and I had issues with all of them involving the quality of their service and tech support. None of them hold a candle to TekSavvy. I can't recommend this company enough!


Teksavvy 2013 Review

Review for 2013 of Teksavvy

Okay many years ago when this company was new  I was very pleased with, however many years have passed and a recently receiving the comments listed below and felt the comments summarize many viewers and readers response/comments.

So after 8 years of DSL service from Teksavvy and now 2 years with Cable Internet from Teksavvy my feelings and 'YOU' the readers comments are as follow;
Quality:   Teksavvy is a leach to ROGER internet and Bell Internet with "NO" distinction in quality, Teksavvy is simply a reseller to the service from other ISP (internet providers Bell/Rogers)
Support:   With the support they now offer,  TEKSAVVY is a Cancer.  Extremely long delay when dialing into support "every time".
The repeated message "we are receiving high call volumes ever day for the last 4 years".  Wake up owner of TEKSAVVY, wake up Rocky !!!!

Why am I using teksavvy ?

Received Comment:
I am new to Teksavvy and I have to say I am not really impressed. The only great thing about this company is the price of internet. What I found to be annoying is it took over 2 weeks to get it installed and i have already experienced 2 outages since getting it 3 weeks ago. Calling customer service is a nightmare (I waited an hour to get through to someone and they couldn't help me). Even though I HATE Rogers with a passion I am honestly considering switching over after only a month because even though they are rude at least someone picks up the phone when I do call and you dont experience as many outages that last 2-3 days.

*** add your comment below

Service Packages

Residential DSL Services

The Linksys WRT54GL is sold as is with a 10 days warranty from the shipping date. This warranty is limited to 10 days because a third party firmware (Tomato/MLPPP) has been installed; therefore voiding any original manufacturer warranty. All routers are preconfigured and tested to insure that they are fully functional prior to shipping.
The price of the Linksys WRT54GL is a special offer while quantities last. This router can only be purchased by current TekSavvy clients with one of our High Speed Internet services (High Speed DSL or Dry-Loop DSL) or purchased by new TekSavvy clients signing up for one of our High Speed Internet services. One router per client only.

This service is intended as a two-tiered option where you can go DSL Unlimited or Premium. The only difference between the Unlimited and Premium service is that the Premium service has a 200GB/mo. Cap. Call for further details!
  • No Activation fees!
  • Includes 3 E-Mail Addresses
  • 5M Personal Web Space
  • Static IP for only $4/mo.
  • Subnets
    • /30 2 IPS (/30 subnets) $5/mo.
    • /29 6 IPS (/29 subnets) $10/mo.
    • /28 14 IPS (/28 subnets) $20/mo.
  • Filters $4.99/each
  • Modem Purchase
    1. Speedtouch 516
      • Purchase for $75
      • Rent to Own ($25 + $10/mo. for 6 mo.)
    2. SpeedTouch 546
      (4 ports)
      • Purchase for $99
    3. SpeedTouch 585
      (Modem/4 ports/Wireless)
      • Purchase for $130
  • Other Charges
    • Additional Bandwidth - $0.25/GB/mo.
    • Pre-Purchased Blocks - $10/100GB/mo.
    • $25 - Moving during the first month of the activation date
    • $25 - For any speed change after activation(ex: from 5 Meg to Basic, ...)

Dry DSL Internet Services 
This service is for residential locations with no active phone lines (no telephone number), if you have an active telephone line and would like to keep your telephone number, order one of our regular DSL Services, or else you will have to have your telephone disconnected before we can activate Dry Copper High Speed at your location.

Compare Internet Providers in Canada - Teksavvy Bell Rogers First Year Pricing

Canadian Internet Providers Comparison
3 Providers - Teksavy, Bell, Rogers for first year pricing
The comparison might look like;
(ISP service charges are different in Quebec or other proviences)
Taxes excluded or may vary

First year with Internet Service Provider(ISP)

First year Teksavvy

5Mbps (200gig limit) plan
$384.40 -(($29.95) x12)+$25 modem purchase (may have to add $10 shipping for modem)

First year Bell

7Mbps (60+30 gig limit) plan
$689.45 -($49.95x12 + $10.00x12)+$20 activation-$49.95 first month free no contract, included $2 modem rental.

First year Rogers

7Mbps (60gig limit) plan
$575.40 - ($47.95x12) $3 modem rental included.

Price if you downloaded 300 gigs for 3 months out of 12, 60GB the other months

Teksavy $384.40
Bell $634.45-((210gig x3) x $1.50) no charge limit)+$689.45
Rogers $650.40 -($25max x3)+575.40

I did factor bell and rogers bandwidth limits. Bell has no limit as of june, rogers has a $25 max charge as of june. Teksavy has .25 per gig over 200gig.  The average user may NOT ever hit limits

For 300GB, TekSavvy charges $10 per 100GB if you do it every month, but your comparison is if you do it only 3 out of 12 months. Since they average things out over 2-month periods, if you consider you didn't take into account overages for the other 9 months, there would be no overage charges (60+300 is an average of 180, under the 200GB cap)

To clarify Bell has no MAX CHARGE as of June. Saying they have no limit sounds like they have no cap. They still have a 30GB cap (in Quebec, I think it's 60 in Ontario), but they just don't have a max on how much you can charge them. You should also add Bell's $10 "insurance" that increases the cap by 30GB to bring it closer to TekSavvy's cap (apples to apples).

I could take modems out of the equation, again, not very realistic. If i misread teksavy's web site the cheapest modem is $99, They do not offer a rental(other then rent to own around the same price). I find this an important factor. My effort was to take what average teksavy customer pays in the first year.

TekSavvy doesn't make you buy the modem from them. Many customers purchase a $25 2wire or a $50 516 from various stores.

2 year span instead of just the first year
Taxes excluded or may vary

Consider a 2year span instead of just the first year, because of special promotions and what not bell/rogers
may look cheaper first year around but might not add up after the 2nd year.

Just to keep it simple we will stick with the basic prices.
(Yes i know you can buy a modem cheaper, but for now lets just stick with the modem cost listed on the ISP Sites)

TSI(TekSavvy Solutions Inc) 200GB 5Mbps
1st Year: $610.15 -(($29.95+10.98 D band rate) x12)+$99 modem purchase+$19.99 activation
2nd Year: $491.16 -(($29.95+10.98 D band rate) x12)

Total: $1101.31

Just for the fun of it lets say the user/customer is on a wet line(have a phone line) just so we can see the real difference.

Two years Teksavvy
TSI 200GB 5Mbps plan
1st Year: $478.39 -($29.95x12)+$99 modem purchase+$19.99 activation
2nd Year: $359.40 -($29.95x12)

Total: $837.79

Two years Bell
Bell 60GB 7Mbps plan
1st Year: $569.45 -($49.95x12)+$20 activation-1month free no contract
2nd Year: $599.40 -($49.95x12)

Total: $1168.85

Two years Rogers
Rogers 60GB 7Mbps plan
1st Year: $580.35 -($47.95x12)+$4.95 activation
2nd Year: $575.40 -($47.95x12)

Total: $1155.75


Those of you who choose to go the route of TSI Dry Loop(without Phone line) the savings may not be as apparent for those on a wet line(have a phoneline) because of the initial modem cost. After the second year however a TSI Dry loop customer would see ~$60 savings. If you where to stay with TSI for a 3rd/4th year those savings of course would just continue to rise.

If you wanted to make it a more even comparison you could add in overage fees to Bell/Rogers until they were closer to the 200GB limit. Then of course the difference would be more the obvious.


Teksavvy Internet Service compare

This site is impartial, it exist to help consumers make a calculated decision when shopping for Internet service. The comments within are supplied/provided by users or potential customers of the Internet service provider Teksavvy.

The site welcomes all articulate and valid view points.

We hope we can help with your decision and evaluation process in searching for the BEST (local) internet provider.

  • SignUp - Teksavvy Internet Service
  • Delay processing time (may be a week or less)
  • keep existing service rentals until live
  • -- results (no internet down time)
  • you will lose your email address at the provider (ie. Rogers, BELL Sympatico)
  • Start notifying others. suggestion get and use Free Webmail (Gmail / Yahoo / Hotmail)
  • Search for steps to "transfers/save sxisting emails using outlook or thunderbird"

Hardware Needed;
  • DSL/ADSL Modem (if do not own hardware) - a phone line modem. not cable modem.
  • Buy (one time fee) Hardware from teksavvy (own)
  • Phone Filters $4.99/each (keep your existing from Bell and store under a pillow)
  • or ie. Buy Modem from; Futureshop , BestBuy, Sale (Cheaper and suggested)
  • Few examples of BrandNames "DSL/ADSL Modems"; SpeedStream, Linksys, D-Link,
  • Router (optional-internet security to consider)
  • ie. Buy from; Futureshop,BestBuy, Sale (Cheaper and suggested)
  • A few examples of BrandNames for Routers; Linksys, D-Link,

Results; For the actions above, It has been mentioned below by many; supreme Service, 1-800 number to a live body 24/7, Professional articulate "Made In Canada" Support, Huge Monthly $$$ Saving for what is considered by many a better internet service than BELL Sympatico or ROGERS cable internet.