The Toronto Star contacted Bell, Rogers and TekSavvy to see what kind of information the companies keep about the websites their customers visit
What does your internet service providers know about your internet browsing habits?
The Toronto Star contacted three popular internet service providers (ISPs) in Toronto — Bell, Rogers and TekSavvy — to see what kind of information the companies keep that can track the websites their customers visit.
But first, some background. Customers are assigned a new IP address, or Internet Protocol address, whenever their modem connects to the internet. The IP address is a series of numbers that acts as an address online, telling a website where to deliver its data. If, for example, a Hollywood studio wants to find out who downloaded a TV episode illegally, they would try to acquire the user’s IP address then ask an ISP for the name associated with that number.
When asked whether the companies log such information, the responses from the internet services providers varied considerably.